The Heugh Gun Battery is situated on the Headland in Hartlepool. This area of the North East coast is rich in history and the museum aims to educate its visitors on part of that history. The First World War touched many lives but on 16th December 1914 Hartlepool suffered a bombardment which would be remembered by many over 90 years later.
The museum encourages people to understand war and conflict and the impact it has both on those at the Front but also those who are left behind at home. The venue is divided across three levels with the underground magazines, the parade ground and main museum with the Observation Point tower providing panoramic views of the North Sea and surrounding coast line.
The museum is partially funded through visitors and through governmental support but does need sponsorship for its many projects. To see how you can help please visit our Support Us page.
Our Standard of Service
We want all of our visitors to enjoy the museum as much as we do. We therefore ensure that our staff and volunteers are available, helpful and courteous. We work hard to ensure that our displays are accessible to our visitors with clear signage to explain what items are and what they were used for. If signage is unclear or unavailable members of staff are trained to answer all questions you might have. If we can't answer your question we will always endeavour to find out for you.
As many parts of the museum that can be adapted for disabled access have been altered however because the venue is a Grade II listed monument we have been restricted in what we can do. However all areas of the museum are kept clean and clear of clutter to ensure your visit is enjoyable.
Our low admission prices and coffee shop prices ensure that you get value for money and enjoy your visit.
Our Complaints policy and Procedure is available here.
The Heugh Gun Battery is committed to protecting your privacy. The information collected at our front desk or by staff is only used to ensure we improve our services. We may also use the information to inform you of future events being held at the museum that you may find entertaining or interesting.
All of the information you provide is kept in accordance with the Data Protection Act 1998 and is not sold on to third parties.
If you have any queries about possible information stored about you please contact us at marketing_at_heughbattery_dot_com or 01429 270746.
The Heugh Gun Battery Trust Limited, Board of Directors:
- John Southcott - Chairman
- Charlotte Southcott - Company Secretary
- Mandy Southcott - Vice-Chair
- Peter Ireland - Director Business Systems
- Joe Foster - Director History & Collections
- Ralph Keeton - Director or Marketing & Development
- Geoff Thompson - Director Facilities & Estates
Purpose and Aims
The aims and objectives of the Heugh Gun Battery Trust Limited, as quoted in the Memorandum and Articles of Association, are to:
- Provide and develop local historic sites.
- Promote the conservation, protection and improvement of the physical and natural environment.
- Promote the conservation of the physical and natural environment by developing a local historic site on the Headland of Hartlepool for the benefit of the public.
In carrying out the aims and objectives the company will also focus on:
- Providing skill training relevant to the needs of the project.
- Develop employment generating initiatives that will be seen as sustaining employment opportunities.
- Encouraging volunteers to participate in the regeneration programme of the area.
Developing and improving the environment by preserving buildings and sites of historic importance, and develop environmentally sympathetic initiatives that will encourage regeneration to work in harmony with the local environment.
The Heugh Gun Battery Trust was formed in July 2000 with the remit to explore the feasibility of the restoration of the former Heugh Battery.
With this in mind the Heugh Gun Battery Trust Limited was inaugurated in April 2003.
Registered with Companies House in England No. 4774077.
The Heugh Gun Battery Trust was granted Charitable status in October 2004.
Registered Charity No. 1106882
The site was relinquished by the Ministry of Defence in 1956, and ownership passed to Hartlepool Borough Council.
The Heugh Gun Battery Trust was founded in 2000, with an overall aim to promote the history of the Heugh Gun Battery. The Heugh Gun Battery Trust was granted a 50 year lease for the Heugh Gun Battery site from Hartlepool Borough Council in 2003 which permits it to "reconstruct the Heugh Gun Battery site and to develop the Demised Premises as a visitor centre, tourist attraction with such other uses as a ancillary thereto".
The lease requires the Trust to secure Scheduled Monument Consent pursuant to the Ancient Monuments and Archaeological Areas Act 1979 and all relevant planning consents and licences necessary for the execution of any works requiring such permissions.
In effect, this requires the Trust to liaise closely with English Heritage and with the Council Planning Department when planning any capital works at the site.
The Trust is a member of the North East Museums, Libraries and Archives Council (MLA).
Thus the principal interested parties are:
- English Heritage
- Hartlepool Borough Council
Any information contained in the scheme is for personal study and research only and should not be reproduced. Please also see the copyright information on the Museum's website.
Complaints And Appeals
If you are not satisfied with the response you have had from the Museum, you may invoke the Museum's Freedom of Information appeals and complaints procedure. The first step is to seek an internal review of the decision by writing to the Chairman of The Heugh Gun Battery.
If you are not satisfied with the review, you may seek an independent review from the Information Commissioner at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF (Tel: 01625 545700, www.informationcommissioner.gov.uk/).